Tuesday, December 16, 2008

Job recruitment

朋友托我在我的部落格登征娉启事。如你或你的朋友有兴趣,可以Email或sms或打电话给我。我不抽佣,如果你被录取,请我吃饭就可以了。

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TITLE : Customer Service Representative

REPORTS TO : Inside Sales Manager


SCOPE OF POSITION:
This person will be responsible for supporting sales and providing service to customers. Responsibility will be to work closely with Sales, Suppliers and customers to achieve superior service levels.

RESPONSIBILITIES:
INTERNAL:
• Understand and present THE COMPANY system and inventory capabilities
• Recognize, qualify customer urgent expedites
• Utilize and communicate with internal and external resources (REPs/Suppliers, AMs & Management)
• Understand and maximize THE COMPANY profitability
• Maintain and monitor value added programs (i.e.: bonds, consignments, customer specific programs, MRP’s, etc.)
• Maintain team relations


CUSTOMER:
• Assist in developing and implementing account plans utilizing all appropriate resources
• Maintain a strong understanding of customers’ objectives systems needs
• Identify and develop relationships with key decision makers and influencers within the accounts
• Understand purchasing habits of customers


SUPPLIER:
• Maintain an understanding of how our suppliers’ support the customers within the market
• Interface with suppliers/rep organization where possible and within suppliers guidelines


SKILL REQUIREMENTS:
• SPM/STPM or Diploma with at least 2-3 years of relevant experience in a customer service role in the electronic components industry
• Must possess excellent customer service skills, coupled with strong negotiation techniques
• Strong interpersonal skills with the ability to communicate effectively in English, both verbal and written
• Ability in work prioritization and multi-tasking, with a strong team spirit
• Demonstrated analytical and problem solving skills
• Proficient in PC skills
• High energy level with a sense of urgency and a “can do” attitude (self-motivated)


ESSENTIAL REQUIREMENT
Must be able to support the US working time zone or the following working hours in our local time zone :
• 8:30 pm to 5:30 am }
• 12:30 am to 9:30 am } 8 hours excluding 1 hour break



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TITLE : Inside Sales Representative

REPORTS TO : Inside Sales Manager


SCOPE OF POSITION:
This person will be responsible for driving sales and providing excellent service to customers. Responsibility will be to work closely with Customers, Account Managers, FAEs, Branch Management and Corporate to achieve sales, margin and profit goals assigned. Additionally, this individual will be responsible for selling the full breadth of products and services on the THE COMPANY Line Card.


RESPONSIBILITIES:
INTERNAL:
• Understand and present THE COMPANY Value Proposition
• Recognize, qualify and pursue sales opportunities
• Utilize and communicate with external and internal resources (Customers, AMs, FAEs & Management)
• Understand and maximize THE COMPANY profitability
• Maintain and monitor value added programs (i.e.: bonds, consignments, customer specific programs, MRP’s, etc.)
• Maintain team relations
• Manage order entry process and all associated systems/databases
• Manage customer credit requirements
• Execute call out programs and leads as assigned
• Backlog Management
• Review Design Tracker


CUSTOMER:
• Assist in developing and implementing account plans utilizing all appropriate resources
• Maintain a strong understanding of customers’ product and customers’ direction, and of our competition as well as the customers’ competition
• Understand customers’ objectives, issues and needs
• Identify and develop relationships with key decision makers and influencers within the accounts
• Identify bills of material by account and cross reference wherever possible
• Continue to understand purchasing habits of customers
• Continue to improve market share position at account
• Manage, coordinate and follow-up customer quotations


SKILL REQUIREMENTS:
• SPM/STPM or Diploma with at least 2-3 years of relevant experience in a customer service role in the electronic components industry
• Must possess excellent customer service skills, coupled with strong sales savvy and negotiation techniques
• Strong interpersonal skills with the ability to communicate effectively in English, both verbal and written
• Ability in work prioritization and multi-tasking, with a strong team spirit
• Demonstrated analytical and problem solving skills
• Proficient in PC skills
• High energy level with a sense of urgency and a “can do” attitude (self-motivated)


ESSENTIAL REQUIREMENT
Must be able to support the US working time zone or the following working hours in our local time zone :
• 8:30 pm to 5:30 am }
• 12:30 am to 9:30 am } 8 hours excluding 1 hour break

4 comments:

ivana said...

hi,
i am interest in this job, but i cant find your your email? can you give me your email?
May i know what is the company name?

ivana said...

BY the way, you can just reply my msg in the comment,
i already check the box for email follow up comment.
Thanks

Blue Chin said...

You may send it to blue_chin@yahoo.com, together with your resume. I will forward to the hiring manager.

ivana said...

ok, thanks
I will sent my resume to your email.

 

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